About the role#
We are looking for an IT Helpdesk Intern to join our Information Technology team for an 8-month co-op term. This role begins in January 2027 and is based on-site in Vancouver. You will gain exposure to real-world projects while supporting the technology that enables our scientific discovery work.
What you'll do#
- Track and respond to incoming requests for IT technical support from employees in person, via email, or through our internal ticketing system.
- Assist with the management of user accounts and software subscriptions.
- Configure new computers, which includes installing operating systems, deploying user profiles, and setting up hardware for new or existing staff.
- Manage office hardware such as printers and scanners.
- Maintain accurate IT inventory lists.
- Troubleshoot system and network problems, diagnosing hardware or software failures and engaging senior staff when needed.
- Assist with ad hoc IT projects.
What you'll need#
- At least 2 years of post-secondary education in Computer Science, Computer Engineering, Cybersecurity, or a related field.
- Practical experience troubleshooting Windows or MacOS computers.
- A good working knowledge of cybersecurity best practices.
- Strong written and verbal communication skills.
- Excellent documentation and organizational habits with high attention to detail.
- A proactive approach and the ability to work well within a team.
Location & details#
- Location: Vancouver, British Columbia, Canada.
- Term: Winter 2027 (8 months).
- Modality: On-site.
- Compensation: This is a paid position with a monthly range of CAD $3,300 to $4,300.
About AbCellera
AbCellera is a biotechnology company founded in 2012. It focuses on the discovery and development of antibody-based medicines. The company works in fields including immunology, endocrinology, oncology, and women's health. It is based in Vancouver, British Columbia, and employs approximately 587 people.
How to get in at AbCellera
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