About the role#
We are seeking a Business Operations Intern to support our Security Services (S2) Operations team. This role provides hands-on exposure to employee engagement programs, internal communications, and operational process improvement. You will assist with day-to-day activities, help maintain internal systems, and support initiatives focused on efficiency and continuous improvement.
What you'll do#
- Assist in planning and supporting employee engagement and recognition initiatives.
- Help maintain trackers, documentation, and workflows for engagement activities.
- Assist with onboarding coordination for new hires within the S2 organization.
- Support the creation and distribution of internal newsletters, announcements, and updates.
- Document existing processes and identify opportunities for improvement.
- Track engagement and operational metrics using spreadsheets or dashboards.
- Assist with maintaining SOPs, standards documents, and audit checklists.
- Research opportunities to improve workflows using automation or AI tools.
What you'll need#
- Currently pursuing or recently completed a degree in Business Administration, Operations, Human Resources, Communications, Analytics, or a related field.
- Strong organizational skills with attention to detail.
- Clear written and verbal communication skills.
- Familiarity with Microsoft Office, specifically Excel, Word, and PowerPoint.
- Ability to manage multiple tasks and meet deadlines in a structured environment.
Location & details#
- This position is based in Waterloo, Ontario, Canada.
- Work modality: On-site.
- This is a paid, full-time internship with a rolling start date.
About Arctic Wolf
Arctic Wolf provides security operations as a concierge service for organizations. The company operates in the computer and network security industry. It offers managed detection and response, risk management, and incident response through the cloud-native Arctic Wolf Aurora Platform. Security experts provide 24-hour monitoring and threat detection to support internal IT teams. The company is based in Eden Prairie, Minnesota, and maintains a staff of 1,001 to 5,000 employees.
How to get in at Arctic Wolf
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