About the role#
This is a student aide position based at the front desk of a computer lab. You will provide direct support to students and staff who use the facility.
What you'll do#
- Help users log in to lab computers.
- Assist with locating software and using printing services.
- Coordinate with the Service Desk and IT staff to report hardware or software malfunctions.
- Address and resolve questions or technical problems as they occur.
What you'll need#
- You must be a registered Harper College student currently enrolled in at least 6 credit hours.
- Ability to work independently and troubleshoot issues.
- Prior customer service experience is helpful.
- This role is open to students from majors including Computer Science, Communications, Business Administration, Graphic Design, and Media Studies.
Location & details#
- The position is located in Palatine, Illinois.
- This is an on-site role for the Summer 2026 term.
- This is a paid, full-time position.
About Harper College
Harper College is a higher education institution based in Palatine, Illinois. Founded in 1967, the college provides certificate programs, Associate of Applied Science degrees, and associate transfer degrees. It maintains multiple office locations across the region to support its educational offerings and training programs. The organization employs over 2,000 staff members.
How to get in at Harper College
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