Intern Site Reliability Engineer- Infrastructure

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    Kinaxis

    Powering the world's supply chains.

    1,001-5,000 employeesOttawa, OntarioSoftware Development
    Actively hiringPaidWinter 2027Software Development
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    About the role#

    As an Intern Site Reliability Engineer, you will join our team to support the delivery, management, and monitoring of Kinaxis products and cloud infrastructure. You will work within a collaborative team to ensure service availability and performance for our global customers. This is a full-time position for 8 or 12 months, starting in January 2027.

    What you'll do#

    • Deliver customer excellence by meeting all service level agreements.
    • Deploy, upgrade, and support various applications, services, and operating systems.
    • Gain exposure to infrastructure components like VMWare, Kubernetes, storage, and networking.
    • Work with public cloud platforms, specifically Azure and GCP.
    • Perform hands-on infrastructure support and hardware lifecycle management in an enterprise data center.
    • Troubleshoot system performance and application health issues.
    • Take ownership of the incident resolution process.
    • Adhere to all security and confidentiality requirements.
    • Complete additional projects as requested.

    What you'll need#

    • Enrollment in a post-secondary diploma or degree program in Computer Science or a related discipline.
    • Proven troubleshooting skills.
    • Working knowledge of Windows or Linux environments.
    • Excellent written and verbal communication skills.
    • Must be a Canadian Citizen or a Permanent Resident to meet CGRP security requirements.

    Location & details#

    • This role is based in Ottawa, Ontario.
    • The position follows a hybrid work model, requiring presence in the office at least three days per week.
    • The hourly rate for this position is between $27.04 and $39.66, depending on skills, education, and experience.

    About Kinaxis

    Kinaxis develops software for supply chain management. The company serves clients in sectors including aerospace, automotive, and life sciences. It maintains headquarters in Ottawa and employs over 2,300 people. Its software handles tasks ranging from strategic planning to last-mile delivery.

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