About the role#
The IT Support Intern supports our IT operations. This role provides hands-on experience with systems and internal tools. You will learn how to manage technology across our agency environment while working alongside our IT team.
What you'll do#
- Respond to IT helpdesk tickets and troubleshoot hardware, software, and network issues.
- Support user setup and account management for new hires and internal moves.
- Maintain asset inventory, license tracking, and documentation.
- Monitor systems, backups, and alerts across internal tools and platforms.
- Shadow experienced IT team members managing infrastructure, security, and hosting environments.
What you'll need#
- Interest in a career in IT, networking, cybersecurity, or systems administration.
- Comfort navigating Mac and PC environments.
- Familiarity with Google Workspace, Slack, and ticketing systems.
- Strong organization and attention to detail.
- Clear communication skills and a collaborative mindset.
- Currently pursuing a degree in Computer Science, Cybersecurity, Computer Engineering, or Data Science.
Location & details#
- Location: Louisville, Kentucky.
- Modality: On-site.
- Schedule: Part-time, rolling term.
- Compensation: This is a paid internship.
- Note: Sponsorship is not provided for this role.
About Leap Group
Leap Group operates as an independent network of agencies and studios. Based in Louisville, Kentucky, the organization maintains a presence across the Midwest. It provides advertising services to various businesses. The company functions as a full-service provider with a staff of 51 to 200 employees. Teams collaborate across the network to develop brand experiences.
How to get in at Leap Group
Applying to Leap Group early gives you a distinct advantage because recruiters review applications before the pile grows. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you can be among the first to submit your materials. This timing often determines whether your resume reaches a human reader or stays buried in a queue. You can reach out to recruiters directly to ask about the role or a referral, which materially improves your response rates. Intern Insider surfaces the specific recruiters behind the company's roles so you can make that connection. Using this direct approach helps you stand out from the crowd of applicants.
