About the role#
This internship offers a 10-week rotational program supporting MSI and LeaseTrack. You will work across different operational functions to learn how insurance programs are administered and supported. This role is designed for students interested in business operations, process improvement, and the insurance industry.
What you'll do#
- Rotate through various operational functions to understand how MSI and LeaseTrack programs operate.
- Review, assess, and help improve existing training programs, guides, and internal process documentation.
- Analyze operational reports, workflows, and records to support business decisions.
- Observe cross-functional meetings to learn about process coordination and implementation.
- Prepare operational status reports and other documentation for management.
- Support project coordination, technology implementations, and process-improvement initiatives.
What you'll need#
- Current enrollment in a college program focused on business management, operations, economics, risk management, or a related field.
- Interest in business operations, process improvement, and the insurance industry.
- Strong communication, analytical, and problem-solving skills.
- Ability to work well in a team and collaborate with different levels of the organization.
- Capacity to work independently in a remote environment.
- Reliable internet access and a suitable remote work setup.
- Ability to maintain confidentiality and handle sensitive information.
Location & details#
- This is a remote role based in the United States.
- This is a paid, full-time internship.
- This position does not offer sponsorship.
About MSI
MSI operates as a managing general agency within the insurance sector. It provides over 20 products across personal, commercial, and professional lines to more than 1.5 million customers. The company maintains offices in Tampa, Florida and Keller, Texas. It employs 387 people.
How to get in at MSI
Applying early at MSI gives you a distinct advantage because recruiters review applications before the volume becomes unmanageable. Intern Insider sends an instant alert the moment a role matching your target is published, so you can submit your materials among the first. This helps you avoid getting lost in a growing pile of resumes. You should also look to connect with the people managing the hiring process. Intern Insider surfaces the recruiters behind the company roles, which allows you to reach out directly to ask about the position or a referral. Engaging the recruiter this way often improves your response rates significantly compared to standard submissions.


