About the role#
As an Associate Digital Product Management Intern, you will join a 10-week summer program within Enterprise Technology Services. You will sit at the intersection of business, technology, data, and design to help teams understand customer needs and deliver value at scale. You will work alongside Product Managers, Engineers, Designers, and Data Analysts to learn how products are envisioned, built, and launched.
What you'll do#
- Support Product Managers and delivery teams in defining and prioritizing product requirements, features, user stories, and acceptance criteria.
- Assist with customer discovery, stakeholder interviews, user research, and usability testing to inform product decisions.
- Support Agile ceremonies including backlog refinement, sprint planning, demos, and retrospectives.
- Document technical discussions regarding architectural approach, system design, and implementation planning.
- Monitor risks, dependencies, and capacity considerations to support delivery.
What you'll need#
- Currently enrolled in a full-time Bachelor’s degree program in fields such as Computer Science, Business Administration, MIS, or Business Analytics.
- Experience using tools like JIRA, Confluence, Miro, Figma, Excel, PowerPoint, Tableau, or Power BI.
- Familiarity with product management concepts including customer journeys, user-centered design, feature prioritization, and roadmap planning.
- Understanding of AI concepts, including prompt design, model capabilities, responsible AI practices, and human-in-the-loop review.
- Strong analytical, problem-solving, and communication skills.
Location & details#
- Location: New York, New York, United States.
- Term: Summer 2027.
- Modality: On-site and hybrid options available.
- Employment: Full-time internship.
- Note: This position does not provide visa sponsorship.
About American Express
American Express is a globally integrated payments company that provides products, insights, and experiences to customers and businesses. Founded in 1850, the firm maintains its headquarters in New York. It employs over 99,000 people and operates as a public company. Its core operations include network services, merchant services, corporate cards, and business travel.
How to get in at American Express
Securing an internship at American Express requires a proactive approach to the application timeline. Because early applicants are often reviewed before the candidate pool grows, Intern Insider sends an instant alert the moment a role matching your target is published, helping you apply among the first. This timing often provides a distinct advantage in the selection process. You can also improve your response rates by reaching out to the recruiters behind the company's roles directly. Intern Insider surfaces these specific contacts so you can send a thoughtful inquiry or request a referral, which is a far more effective strategy than waiting for a response from a general queue.
