About the role#
The Business Systems Analyst Co-op reports to the Technology Team. You will support technology and business systems initiatives by helping gather requirements, document processes, analyze data, and test system enhancements. This role provides hands-on experience with enterprise systems, business process improvement, integrations, and reporting.
What you'll do#
- Gather, document, and organize business requirements for technology projects.
- Support process mapping and workflow documentation to identify system improvements.
- Partner with stakeholders to clarify project scope, track risks, and manage next steps.
- Assist with troubleshooting and validating changes across business applications.
- Gain exposure to NetSuite ERP, Amazon Seller Central, and various business intelligence tools.
- Prepare project documentation, user guides, testing notes, and training materials.
- Review system outputs to support data analysis, reporting validation, and issue triage.
- Participate in team meetings and cross-functional working sessions.
What you'll need#
- Current enrollment in a Bachelor's degree program for Information Systems, Information Technology, Business Analytics, Computer Science, Engineering, or a related field.
- Interest in business systems, technology operations, project management, or data analysis.
- Strong analytical, organizational, and communication skills.
- High attention to detail and ability to manage multiple tasks.
- Ability to ask thoughtful questions and document information clearly.
- Experience with Microsoft Excel, Power BI, or SQL is a plus.
- Previous internship or class project experience with databases, automation, or business process documentation is a plus.
Location & details#
- This position is located in Norwalk, Connecticut.
- Work is on-site.
- This is a full-time, paid co-op position with a rolling term.
About Gorilla Commerce
Gorilla Commerce is a direct-to-consumer product development platform based in Norwalk, Connecticut. Founded in 2014, the company manages a portfolio of brands including Gorilla Grip, Kangaroo, and Sofa Shield. It operates across home, business, and pet product categories. The firm currently employs 88 people.
How to get in at Gorilla Commerce
Applying early for a role at Gorilla Commerce gives you a significant advantage before the applicant pool grows. Intern Insider sends an instant alert the moment a role matching your target is published, ensuring you can submit your materials among the first candidates. Getting your resume seen before the pile grows is a practical way to stand out. You can also reach out to the recruiters behind these roles to ask about the position or a potential referral. Intern Insider surfaces these specific contacts, which often improves your response rates compared to applying into a general queue. Reaching out directly shows you have done your research and are serious about the opportunity.
