About the role#
As a National Education Specialist II, you will join the Group Retirement Solutions team. Your work focuses on engaging plan members by creating and delivering effective education materials. You will report to the Manager, Member Education and contribute to growing plan member assets through clear, actionable communication.
What you'll do#
- Create enrollment and member communication materials in various formats.
- Enter plan benefit descriptions and data into internal systems.
- Review all materials for accuracy, readability, and quality.
- Coordinate the translation of documents when necessary.
- Collaborate with internal contacts to verify information and secure approvals.
- Manage multiple projects at once while meeting deadlines.
- Track productivity and report on progress.
- Maintain a database of accurate, clear content for member communications.
What you'll need#
- Current enrollment in an undergraduate degree program for marketing, communications, business administration, or a related field.
- Strong time management skills and the ability to multitask effectively.
- Proven ability to spot inconsistencies, question data, and resolve issues with others.
- High proficiency in written and spoken English.
- Ability to work independently and as part of a team.
- Previous project management or business experience in insurance or retirement savings is an asset.
Location & details#
- Locations: Waterloo, Ontario or Toronto, Ontario.
- Term: Winter 2027.
- Work Modality: Hybrid.
- Employment Type: Full-time.
- Compensation: This position is paid.
About Manulife
Manulife is an international financial services group based in Toronto. The company operates as Manulife in Canada, Asia, and Europe and as John Hancock in the United States. It manages over 1.3 trillion dollars in assets for approximately 34 million customers. The organization employs more than 34,000 people and works with over 116,000 agents.
How to get in at Manulife
Securing an internship at Manulife requires speed, as early applicants are often reviewed before the candidate pool becomes unmanageable. Intern Insider sends an instant alert the moment a role matching your target is published, helping you apply among the first. This approach ensures your application is seen early in the process. You can also improve your chances by connecting with the people hiring for these roles. Intern Insider surfaces the recruiters behind Manulife positions so you can reach out directly to ask about the role or a referral. This direct outreach often yields better response rates than submitting an application into a general queue.
