About the role#
As a Student Customer Service Representative, you serve as the primary point of contact for our customers. You will assist people with their finances, ensure transaction accuracy, and recommend services that align with their goals. This role provides an introduction to banking and professional teamwork.
What you'll do#
- Greet customers and assist them with a positive attitude.
- Process daily banking transactions, such as deposits, withdrawals, and cashing checks.
- Help customers understand their financial options.
- Recommend bank products based on specific customer needs.
- Collaborate with teammates to maintain smooth branch operations.
What you'll need#
- Ability to use computers and software including Word, Excel, Outlook, and Teams.
- Clear communication skills for phone, email, and in-person interactions.
- Dependability, attention to detail, and pride in your work.
- A willingness to learn new tasks and take on challenges.
- Ability to remain calm and helpful during busy periods.
Location & details#
- Location: Fond du Lac, Wisconsin.
- Work modality: This is a fully on-site position.
- Schedule: This is a part-time role. You will work 10-20 hours per week during the school year and 30-40 hours per week during the summer.
- Majors: We welcome students studying Business Administration, Finance, or Communications.
About National Exchange Bank & Trust
National Exchange Bank and Trust is a family-owned financial institution founded in 1933. Based in Fond du Lac, Wisconsin, it serves the southeastern region of the state through 32 locations. The bank manages over 2 billion dollars in assets and employs between 201 and 500 people. It specializes in commercial, municipal, and consumer banking, as well as trust and asset management services.
How to get in at National Exchange Bank & Trust
Applying early gives you a distinct advantage at National Exchange Bank and Trust, as recruiters often review candidates before the applicant pool becomes unmanageable. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you apply among the first. This helps you get your materials seen before the pile grows. Reaching out to the right person is often more effective than submitting an application into a general queue. Intern Insider surfaces the recruiters behind the company roles so you can reach out directly to ask about the position or a referral. This direct approach materially improves your response rates.
