About the role#
We are looking for a Technical & Hardware Support Analyst Co-op to join our team. You will report to the Team Lead, Application & Technical Support. This role focuses on the end-to-end tracking and management of IT assets. You will ensure that equipment is properly used, maintained, upgraded, and disposed of at the end of its lifecycle. You will work with end-users, management, and vendors to maintain professional relationships.
What you'll do#
- Maintain inventory of IT assets including new, existing, and disposed items.
- Deliver and retrieve IT equipment for staff using courier services.
- Monitor IT assets using corporate tools and maintain data on warranties, licenses, and service-level agreements.
- Manage the IT asset lifecycle, including repairs, upgrades, and decommissioning.
- Log all maintenance activities to track asset performance.
- Resolve helpdesk tickets, incidents, and implement user MACD.
- Install and uninstall servers, PCs, network equipment, and phones.
- Lift, move, and install hardware weighing 50 lbs or more, including working in server rooms and under desks.
- Support the corporate Disaster Recovery plan and promote cybersecurity policies.
What you'll need#
- Current enrollment in a post-secondary co-op program with availability for an 8-month consecutive term.
- A University Degree or College Diploma in Computer Science or equivalent experience.
- 1-3 years of technical support experience with the Microsoft stack, including Windows 10, Windows 11, and Active Directory.
- 1-3 years of hardware support and inventory management experience.
- Experience with end-user support and user MACD.
- Strong communication, analytical, and time-management skills.
- Ability to work with minimal supervision and as a team member.
- Experience in a Microsoft server and Cisco switch or firewall environment is preferred.
- ITIL certification is a plus.
Location & details#
- This is a full-time, on-site position based in downtown Toronto, Ontario.
- The work term runs from January 2027 to August 2027.
About SGGG Fund Services Inc.
SGGG Fund Services Inc. provides fund administration services to hedge funds, mutual funds, and private equity firms. Founded in 1997, the company is based in Toronto and maintains offices in the United States, the Cayman Islands, and India. The firm supports over 1,000 investment funds with assets totaling more than $75 billion. Its operations rely on a proprietary software platform called Diamond.
How to get in at SGGG Fund Services Inc.
To land an internship at SGGG Fund Services Inc., you should focus on submitting your application as soon as a role opens. Because early applicants are often reviewed before the volume of candidates becomes unmanageable, using Intern Insider to receive an instant alert the moment a position is posted helps you stay ahead of the competition. Applying early ensures your resume is seen before the pile grows. You can also improve your chances by identifying the specific recruiters handling these roles. Intern Insider surfaces the recruiters behind the company's openings, allowing you to reach out directly to ask about the position or request a referral. This direct approach often leads to better response rates than a standard online submission.
