About the role#
This position provides end-user technology support for the University of Cincinnati. You will manage endpoint systems, applications, and daily operations to ensure university equipment functions efficiently. This is a paid, on-site student role.
What you'll do#
- Provide support for PC workstations, hardware, and software interfaces.
- Install and configure operating systems for Windows, Mac, Android, and iOS devices.
- Assist with Tier 1 and Tier 2 technical support via in-person, remote, and phone channels.
- Configure equipment for employee use and troubleshoot network or system errors.
- Perform hardware and software modifications and configure media components.
- Manage technological equipment inventory and handle equipment taken out of service.
- Provide operational support for applications, including testing and patching.
- Investigate support incidents and provide ad-hoc training for end-users.
- Participate in long-term projects and ensure adherence to departmental service agreements.
What you'll need#
- High School Diploma or GED.
- Current enrollment as an undergraduate student at a post-secondary or secondary institution.
- At least part-time enrollment status (one or more credit hours).
- Minimum age of 16.
- A valid driver's license.
Location & details#
- Location: Cincinnati, Ohio.
- Work Modality: On-site.
- Employment Type: Full-time.
- Term: Rolling.
About University of Cincinnati
The University of Cincinnati is a public research institution based in Ohio. Founded in 1819, the university maintains a focus on academic programs and cooperative education. It serves nearly 10,000 graduates each year and functions as the largest employer in the Cincinnati region. The institution is known for historical research contributions including the oral polio vaccine and the first cooperative education program.
How to get in at University of Cincinnati
Applying early to the University of Cincinnati is a significant advantage because recruiters review the first batches of candidates before the applicant pool grows too large. Intern Insider sends an instant alert the moment a role matching your target is published, which helps you stay ahead of the crowd. You can use this timing to ensure your materials are among the first ones reviewed by the hiring team. Reaching out to the recruiters behind University of Cincinnati roles often improves your response rate compared to submitting into a general queue. Intern Insider surfaces the specific people managing these openings so you can contact them directly to ask about the role or a referral. This approach turns a cold application into a professional conversation.
