About the role#
Wesley Willows is hiring an IT Intern to support our staff and residents in Rockford, Illinois. This is a part-time, paid internship that offers hands-on experience in an enterprise IT environment. We accept applications on a rolling basis and offer flexible day and afternoon hours to accommodate your school schedule.
What you'll do#
- Provide first-level technical support for computers, tablets, and smartphones, including assistance with Microsoft 365 applications.
- Diagnose Wi-Fi connectivity issues and assist with wireless network testing.
- Troubleshoot printers, scanners, and peripherals, including basic maintenance like toner replacement.
- Set up and troubleshoot smart TVs, streaming devices, and various IoT devices.
- Assist with equipment deployment, asset inventory, and workstation setups.
- Explain technical concepts to non-technical users and escalate complex issues when necessary.
What you'll need#
- Current enrollment in a degree or certification program for Information Technology, Computer Science, Cybersecurity, Networking, or a related field.
- A basic understanding of computer hardware, software, and Windows operating systems.
- Strong communication and customer service skills.
- The ability to learn new technologies quickly and work both independently and on a team.
Location & details#
- Location: Rockford, Illinois.
- Work Modality: On-site.
- Employment Type: Part-time internship.
- Requirements: Candidates must pass a background check and a drug screening.
About Wesley Willows
Wesley Willows is a nonprofit senior living community based in Rockford, Illinois. Founded in 1966, the organization provides independent living, assisted living, memory care, and skilled nursing services. It operates multiple locations in the Rockford area to support seniors with varying health needs. The community maintains CARF, CCAC, and EAGLE accreditations.
How to get in at Wesley Willows
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