About the role#
This IT internship focuses on workflow automation and reducing support costs. You will work with our IT team and managed service providers to find automation opportunities, test solutions, and improve self-service options for end users. This role provides hands-on experience in a global organization.
What you'll do#
- Identify and analyze workflow inefficiencies.
- Collaborate with teams to gather project requirements.
- Design and implement automated workflows using various technologies.
- Maintain documentation for standard operating procedures and existing workflows.
- Monitor and optimize automated processes.
- Collect and present data on workflow performance and user feedback.
- Support the development of training materials to increase user adoption.
What you'll need#
- Currently pursuing a bachelor's degree in Computer Science, Information Technology, or a related field.
- Basic programming skills in Python or JavaScript.
- Familiarity with workflow automation, scripting, or process automation tools.
- Knowledge of IT infrastructure and cloud computing platforms.
- Strong analytical and problem-solving skills with attention to detail.
- Experience or familiarity with IT Service Management concepts, ServiceNow, or Moveworks is a plus.
Location & details#
- Location: San Jose, California.
- Modality: On-site.
- Employment type: Full-time.
- Term: Rolling.
About Western Digital
Western Digital builds storage infrastructure for data management. The company produces hardware including hard disk drives and solid state drives for cloud storage and data centers. It operates as a public company based in San Jose, California. The organization employs over 22,000 people.
How to get in at Western Digital
Applying early is a distinct advantage at Western Digital because recruiters review applications as they arrive. Intern Insider sends an instant alert the moment a role matching your target is published, so you can apply among the first before the pile grows. This helps you avoid the frustration of submitting your resume to a crowded queue. You can also improve your response rates by reaching out to recruiters directly to ask about the role or a referral. Intern Insider surfaces the recruiters behind the company roles so you have the right contact information to start a professional conversation. It is a more effective approach than waiting for a status update on a portal.
