About the role#
As a Digital Product Management intern within Enterprise Technology Services, you will contribute to product and platform initiatives that shape customer and colleague experiences. You will work at the intersection of business, technology, data, and design to help build products that create measurable value. This summer program provides hands-on experience in product strategy, technology delivery, and data-informed decision-making.
What you'll do#
- Partner with product managers, engineers, designers, data analysts, and architects to support product strategy, discovery, and roadmap planning.
- Frame customer and colleague problems, define opportunities, and document product requirements, user stories, and solution concepts.
- Conduct user research, stakeholder engagement, and usability testing to inform product decisions.
- Analyze customer, product, and operational data to identify trends and recommendations that improve experiences.
- Evaluate how AI or automation can improve customer journeys, internal products, or team processes.
What you'll need#
- Current enrollment in a full-time Master’s degree program in Business, Information Systems, Computer Science, Engineering, Business Analytics, Product Management, Economics, or a related field.
- Expected graduation date between December 2027 and June 2028.
- Strong analytical and problem-solving skills, with the ability to interpret data and form clear recommendations.
- Effective written and verbal communication skills to explain product decisions and insights to both technical and non-technical audiences.
- Ability to collaborate within cross-functional teams and build strong relationships with stakeholders.
Location & details#
- Location: Sunrise, Florida.
- Term: Summer 2027.
- Modality: On-site.
- This is a paid, full-time internship.
- Employment eligibility to work in the United States is required, as the company does not provide visa sponsorship for this role.
About American Express
American Express is a globally integrated payments company that provides products, insights, and experiences to customers and businesses. Founded in 1850, the firm maintains its headquarters in New York. It employs over 99,000 people and operates as a public company. Its core operations include network services, merchant services, corporate cards, and business travel.
How to get in at American Express
Securing an internship at American Express requires a proactive approach to the application timeline. Because early applicants are often reviewed before the candidate pool grows, Intern Insider sends an instant alert the moment a role matching your target is published, helping you apply among the first. This timing often provides a distinct advantage in the selection process. You can also improve your response rates by reaching out to the recruiters behind the company's roles directly. Intern Insider surfaces these specific contacts so you can send a thoughtful inquiry or request a referral, which is a far more effective strategy than waiting for a response from a general queue.
