About the role#
As a Digital Product Management Intern, you will join the Enterprise Technology Services organization. You will work at the intersection of business, technology, data, and design to help shape experiences for our customers and colleagues. This role provides exposure to product strategy, technology delivery, and data-informed decision making.
What you'll do#
- Partner with Product Managers, Engineers, Designers, Data Analysts, and Architects to support product strategy and roadmap planning.
- Document product requirements, user stories, acceptance criteria, and solution concepts.
- Conduct customer discovery, user research, and usability testing to inform product decisions.
- Define product outcomes, KPIs, success measures, and post-launch learning plans.
- Evaluate how AI or automation could improve customer journeys or internal processes.
What you'll need#
- Currently enrolled in a full-time Master’s degree program in Business, Information Systems, Computer Science, Engineering, Business Analytics, Product Management, or Economics.
- Strong analytical and problem-solving skills with the ability to interpret data and form hypotheses.
- Strong written and verbal communication skills for technical and non-technical audiences.
- Ability to collaborate effectively within cross-functional teams.
Location & details#
- Location: New York, New York, United States.
- Term: Summer 2027.
- Modality: Hybrid, on-site, or remote options available.
- Employment: Full-time internship.
- Compensation: This is a paid position.
- Sponsorship: Visa sponsorship is not provided for this role.
About American Express
American Express is a globally integrated payments company that provides products, insights, and experiences to customers and businesses. Founded in 1850, the firm maintains its headquarters in New York. It employs over 99,000 people and operates as a public company. Its core operations include network services, merchant services, corporate cards, and business travel.
How to get in at American Express
Securing an internship at American Express requires a proactive approach to the application timeline. Because early applicants are often reviewed before the candidate pool grows, Intern Insider sends an instant alert the moment a role matching your target is published, helping you apply among the first. This timing often provides a distinct advantage in the selection process. You can also improve your response rates by reaching out to the recruiters behind the company's roles directly. Intern Insider surfaces these specific contacts so you can send a thoughtful inquiry or request a referral, which is a far more effective strategy than waiting for a response from a general queue.
