About the role#
The Enterprise Shared Services (ESS) Product & Capabilities internship offers exposure to teams that deliver platforms, reporting, governance, and technology enablement. You will work on projects that improve operational performance and colleague experience by partnering with business and technology teams to deliver secure, scalable solutions. This is a full-time, paid summer 2027 internship based in New York.
What you'll do#
- Support cross-functional teams on projects related to products and capabilities.
- Gather and document business requirements, user needs, process flows, and project updates.
- Contribute to product roadmaps, implementation activities, and performance measurement.
- Analyze data to prepare reports, presentations, and dashboards for project leaders.
- Identify and assess opportunities to use GenAI, intelligent automation, and advanced analytics to improve workflows.
What you'll need#
- Current enrollment in a full-time bachelor's degree program with an anticipated graduation date between December 2027 and June 2028.
- Pursuing a degree in Business Administration, Data Science, Computer Science, Operations Management, Computer Engineering, or a related field.
- Strong analytical, problem-solving, and communication skills.
- Ability to collaborate effectively with diverse teams.
- Proficiency in Microsoft Excel and PowerPoint.
- Eligibility to work in the United States without visa sponsorship.
Location & details#
- Location: New York, NY
- Term: Summer 2027
- Modality: On-site
About American Express
American Express is a globally integrated payments company that provides products, insights, and experiences to customers and businesses. Founded in 1850, the firm maintains its headquarters in New York. It employs over 99,000 people and operates as a public company. Its core operations include network services, merchant services, corporate cards, and business travel.
How to get in at American Express
Securing an internship at American Express requires a proactive approach to the application timeline. Because early applicants are often reviewed before the candidate pool grows, Intern Insider sends an instant alert the moment a role matching your target is published, helping you apply among the first. This timing often provides a distinct advantage in the selection process. You can also improve your response rates by reaching out to the recruiters behind the company's roles directly. Intern Insider surfaces these specific contacts so you can send a thoughtful inquiry or request a referral, which is a far more effective strategy than waiting for a response from a general queue.
