About the role#
The IT Operations Co-Op serves as the first point of contact for technology support at Audax Group. You will handle daily operational tasks, resolve support requests, and assist with the maintenance of office technology. This is a full-time, paid position for the Winter 2027 term.
What you'll do#
- Act as the primary contact for customer-facing support regarding desktops, laptops, mobile devices, operating systems, applications, printers, and telephony.
- Answer service requests in a timely manner while maintaining high-quality customer service standards.
- Assist with the deployment, maintenance, and tracking of technology assets including computers and mobile devices.
- Manage tasks related to hardware adds, moves, and changes within the office.
- Monitor and resolve technology support requests to ensure customer satisfaction.
What you'll need#
- Current enrollment in a BS or BA degree program in Computer Science, Business Administration, Cybersecurity, Human Resources, or Logistics.
- Ability to communicate clearly in writing and verbally with people at all levels of the organization.
- Self-motivation and the ability to prioritize multiple tasks with limited direction.
- Basic to intermediate knowledge of Windows OS, macOS, Apple iOS, MS Outlook, and MS Office 365.
- Experience with hardware and software installation or deployment.
Location & details#
- Location: New York, New York.
- Term: January 2027 to June 2027.
- Modality: On-site, 3-4 days per week in the office.
- Compensation: $28.00 - $30.00 per hour.
About Audax Group
Audax Group is an alternative investment manager founded in 1999. Based in Boston, the firm maintains additional offices in New York, San Francisco, and London. It manages approximately 39 billion dollars in assets. The company operates through three business lines including private equity, private debt, and strategic capital to support middle market companies.
How to get in at Audax Group
Securing a position at Audax Group requires speed because early applicants are often reviewed before the candidate pool becomes too large. Intern Insider sends an instant alert the moment a role matching your target is published, which helps you apply among the first. This gives you a clear advantage over those who rely on manual searches. You should aim to be one of the first people to submit your materials. Reaching out to the right person is often more effective than submitting an application into a queue. Intern Insider surfaces the recruiters behind the company roles so you can contact them directly to ask about the position or a referral. This direct connection materially improves your response rates compared to standard application methods.
