About the role#
As an Operations Intern, you will support project-based initiatives and process improvements within our senior living communities. This is an 11.5-week cohort program designed to provide hands-on experience while contributing to our organizational goals. You will work alongside leadership to support operational efficiency and service quality.
What you'll do#
- Support operational data collection and reporting, including the creation of basic dashboards and summaries.
- Observe and document frontline processes across various campus departments.
- Help standardize policies, procedures, and tools by maintaining and organizing documentation.
- Assist with project coordination for leadership initiatives, including preparing trackers and meeting notes.
- Participate in campus rounds to summarize observations and identify improvement opportunities.
- Support resident experience efforts by organizing feedback and tracking service recovery actions.
- Provide general administrative and communication support for operational priorities.
What you'll need#
- Currently pursuing a Bachelor’s degree in health administration or a related field, with Junior or Senior standing.
- Ability to work a minimum of 20 hours per week.
- Strong organizational and time management skills.
- Effective interpersonal skills to communicate with diverse audiences.
- Willingness and ability to travel to any BHI Community during the cohort period.
- Preference given to students pursuing a Master’s degree in Healthcare Administration.
Location & details#
- Location: Indianapolis, Indiana.
- Term: Winter 2027 (Cohort begins February 15, 2027).
- Modality: On-site.
- Employment: Full-time.
- Compensation: This is a paid internship.
About BHI Senior Living
BHI Senior Living is a non-profit organization that operates senior living communities across Indiana, Michigan, and Ohio. Founded in 1905, the company manages ten Life Plan Communities and two Active Adult Communities. Its services include independent living, assisted living, skilled nursing, and memory care. The organization is based in Indianapolis and employs between 1,001 and 5,000 people.
How to get in at BHI Senior Living
Securing an internship at BHI Senior Living requires speed, as many roles are filled quickly. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you apply among the first. Early applicants often get seen before the pile grows, which gives you a distinct advantage in the selection process. You should also focus on reaching the right people to stand out. Intern Insider surfaces the recruiters behind the company roles so you can reach out directly to ask about the position or a referral. This approach materially improves your response rates compared to submitting an application into a general queue.
