About the role#
The Customer Experience & Growth internship program supports our operational goals and strategic initiatives. You will work alongside subject matter experts to tackle business issues and provide data-driven insights. This role exposes you to the challenges and opportunities within the energy industry while helping you build core problem-solving skills similar to a strategy consultant.
What you'll do#
- Assist in the delivery of operational strategic initiatives focused on performance metrics, process efficiency, and customer satisfaction.
- Research market trends, benchmarking, and process improvement techniques.
- Analyze the strategic, operating, and financial impacts of business and regulatory proposals.
- Manage the development of executive-level presentations.
- Explore disruptive forces in the utility industry and develop strategies to aid senior leadership in decision-making.
- Perform financial, statistical, and scenario modeling.
- Interview subject matter experts, customers, and industry professionals.
What you'll need#
- Enrollment in a bachelor or master's degree program in Business Administration, Economics, Finance, Accounting, Computer Science, Marketing, Communications, or Political Science.
- Minimum GPA of 3.0.
- Junior or Senior class standing is preferred.
- Ability to identify issues, structure thinking, and perform analysis.
- Experience developing plans that move from recommendations to implementation.
- Ability to work effectively in a small, multi-disciplinary team.
- Background in business, energy, project management, or finance is a plus.
Location & details#
- This is a paid, full-time internship located in Michigan. Candidates must be within a commutable distance or willing to find local accommodations.
- Terms available include Summer 2027 and Winter 2027.
- This position does not provide immigration sponsorship, and we are unable to hire individuals requiring CPT, OPT, or STEM OPT.
About Consumers Energy
Consumers Energy is a public utility company based in Jackson, Michigan. Founded in 1886, it provides electric and natural gas services to customers across the state. The company employs approximately 6,921 people. Its operations focus on energy generation, safety, and system reliability.
How to get in at Consumers Energy
Applying early gives you a distinct advantage at Consumers Energy, as recruiters often review applications before the candidate pool becomes unmanageable. Intern Insider sends an instant alert the moment a role matching your target is published, helping you get your materials in before the pile grows. You are more likely to be seen when you are among the first to express interest. Reaching out to the right person can significantly improve your response rates compared to submitting an application into a general queue. Intern Insider surfaces the recruiters behind the roles at Consumers Energy so you can contact them directly to ask about the position or a potential referral. This direct approach shows initiative and helps you stand out to the people actually making the hiring decisions.
