About the role#
Hill College is hiring a student worker to assist the Information Technology Services department. This position provides support for daily operations and helps students, faculty, and staff with technology questions. You will work on-site in Hillsboro, Texas. This is a part-time, paid position with a rolling term.
What you'll do#
- Provide first-level technical support via help desk tickets, phone, email, and in-person visits.
- Assist with software installation, password resets, printer troubleshooting, and network connectivity.
- Set up and maintain technology for campus events, classrooms, and computer labs, including audiovisual equipment.
- Perform basic hardware and software maintenance, such as updates and inventory checks.
- Document all support requests and resolutions in the ticketing system.
- Help staff with departmental projects and cybersecurity awareness activities.
What you'll need#
- Current enrollment as a student at Hill College with a minimum 2.0 GPA.
- Basic knowledge of computer hardware and Windows operating systems.
- Experience with Microsoft Office, Microsoft Teams, and Adobe applications.
- Strong communication skills to explain technical information to others.
- Ability to work independently and as part of a team.
- Willingness to work evenings or weekends for events as needed.
Location & details#
- Location: Hillsboro, Texas.
- Work Modality: On-site.
- Term: Rolling.
- Physical Requirements: Ability to lift up to 20 pounds and perform tasks requiring extended periods of sitting.
About Hill College
Hill College is an educational institution based in Hillsboro, Texas. Founded in 1923, the college provides associate degrees, technical education, and workforce development programs. It serves students of all ages through university transfer classes and career training. The organization maintains a staff of 422 employees.
How to get in at Hill College
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