About the role#
We are looking for an intern to join our technical support team for the Summer 2027 term. This is a full-time, paid internship based on-site in either Lake St. Louis, Missouri, or Mandan, North Dakota. You will work directly with our software systems and support our members through various technical challenges.
What you'll do#
- Troubleshoot and resolve Windows desktop operating system issues.
- Join PCs to Windows domains and install NISC software on customer machines.
- Remove viruses and spyware.
- Use remote connectivity tools like Remote Desktop to assist users.
- Create and test printers on Windows and Linux servers.
- Provide phone support to customers within an ACD environment.
- Monitor Windows and Linux servers using Xymon tools.
- Log support issues and develop action plans based on monitoring data.
What you'll need#
- You must have a high school diploma or equivalency.
- You should be pursuing an Associate or Bachelor degree in information technology, computer science, or a related field.
- A general understanding of Windows desktop operating systems, Linux and Windows servers, and TCP/IP networks through related coursework.
- Strong verbal and written communication skills to explain technical solutions to all users.
- Ability to work independently and as part of a team.
- A commitment to our Statement of Shared Values.
- Professionalism, ethical behavior, and strong attention to detail.
Location & details#
- Locations: Lake St. Louis, MO or Mandan, ND.
- Term: Summer 2027 (May through August).
- Modality: On-site.
- This is a full-time, paid internship position.
About NISC
NISC is a software development organization that builds and maintains technology for energy cooperatives and communications companies. The company provides billing, accounting, and operations software to over 950 members across the United States, Canada, and several territories. It maintains facilities in Missouri, North Dakota, Iowa, and Virginia. The organization employs between 1,001 and 5,000 people.
How to get in at NISC
Applying to NISC early gives you a significant advantage because recruiters review applications as they arrive. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you apply among the first before the pile grows. This helps you avoid the frustration of submitting your resume into a crowded queue. You can also improve your chances by reaching out to the right people. Intern Insider surfaces the recruiters behind the company's roles so you can contact them directly to ask about the position or a referral. This approach often leads to better response rates than a standard online application.
