Customer Success Intern

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    Stryker

    10,001+ employeesKalamazoo, MIMedical Equipment Manufacturing
    Actively hiringPaidSummer 2027Medical Equipment Manufacturing
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    Best applied by Sep 15

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    About the role#

    This is a paid, full-time summer 2027 internship based in Portage, Michigan. You will work on-site to support the customer journey through digital education, solutions architecture, and success planning. This role is designed for students pursuing a degree in Business Administration, Marketing, Communications, or Operations Management.

    What you'll do#

    • Create and update customer-facing training materials, such as computer-based learning modules and tip sheets.
    • Partner with Customer Success Managers to improve customer adoption and product utilization.
    • Help build customer success plans and prepare necessary materials for client conversations.
    • Gather requirements and organize project information for Statements of Work.
    • Support the development of digital resources that assist customers with product usage.

    What you'll need#

    • Current enrollment in a Bachelor’s or Master’s degree program in a related field.
    • A cumulative GPA of 3.0 or higher is preferred.
    • Proficiency in Microsoft Office, specifically Excel, Word, and PowerPoint.
    • Legal authorization to work in the United States without the need for employment-based sponsorship.

    Location & details#

    • Location: Portage, Michigan
    • Modality: On-site
    • Term: Summer 2027
    • Employment type: Full-time, paid internship

    About Stryker

    Stryker is a medical equipment manufacturer based in Kalamazoo, Michigan. The company produces medical devices and surgical instruments for the MedSurg, Neurotechnology, and Orthopaedics sectors. It operates globally with over 53,000 employees and maintains more than 44 manufacturing and research facilities. Stryker reported 2024 sales of 22.6 billion dollars.

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