About the role#
Join us as a Disability Operations Co-op for the Fall 2026 term. This role supports our Group Benefits team by managing disability claims for our clients. You will connect with plan members, sponsors, medical professionals, and vendors to ensure effective claims management.
What you'll do#
- Collaborate with Case Managers, Disability Specialists, and Associate Managers.
- Conduct follow-up phone calls and send written communication to stakeholders.
- Perform functional telephone interviews with plan members.
- Maintain accurate and up-to-date claim files.
- Assist with the payment of invoices and update plan member banking information.
What you'll need#
- Currently enrolled in an undergraduate program such as Nursing, Health Sciences, or Mental Health.
- Experience in customer service or administrative work.
- Basic knowledge of claims processing and health insurance.
- Proficiency in the Microsoft Office Suite, including Word, Excel, and PowerPoint.
- Strong organizational skills with the ability to manage multiple tasks simultaneously.
- Excellent written and verbal communication skills.
- Ability to work effectively both independently and as part of a team.
Location & details#
- Term: Fall 2026
- Modality: Remote
- Employment type: Full-time
- Compensation: Paid
About Manulife
Manulife is an international financial services group based in Toronto. The company operates as Manulife in Canada, Asia, and Europe and as John Hancock in the United States. It manages over 1.3 trillion dollars in assets for approximately 34 million customers. The organization employs more than 34,000 people and works with over 116,000 agents.
How to get in at Manulife
Securing an internship at Manulife requires speed, as early applicants are often reviewed before the candidate pool becomes unmanageable. Intern Insider sends an instant alert the moment a role matching your target is published, helping you apply among the first. This approach ensures your application is seen early in the process. You can also improve your chances by connecting with the people hiring for these roles. Intern Insider surfaces the recruiters behind Manulife positions so you can reach out directly to ask about the role or a referral. This direct outreach often yields better response rates than submitting an application into a general queue.
