About the role#
We are looking for a student to join our Disability Operations team for the Summer 2027 term. You will work with our team to help manage disability claims and support our clients. This role is a full-time, paid position based in Toronto. You will work in a hybrid environment.
What you'll do#
- Collaborate with Case Managers, Disability Specialists, and Associate Managers.
- Contact Plan Members, Plan Sponsors, medical professionals, and vendors through phone calls and written communication.
- Conduct functional telephone interviews with Plan Members.
- Maintain accurate and current claim files.
- Process invoice payments and update banking information for Plan Members.
What you'll need#
- Current enrollment in an undergraduate program, specifically in Nursing, Health Sciences, or Mental Health.
- Experience in administrative work or customer service.
- Basic understanding of health insurance and claims processing.
- Proficiency with Microsoft Office Suite, including Word, Excel, and PowerPoint.
- Ability to manage multiple tasks and work both independently and within a team.
Location & details#
- Location: Toronto, Ontario, Canada.
- Term: Summer 2027.
- Modality: Hybrid.
- Employment type: Full-time, paid internship.
About Manulife
Manulife is an international financial services group based in Toronto. The company operates as Manulife in Canada, Asia, and Europe and as John Hancock in the United States. It manages over 1.3 trillion dollars in assets for approximately 34 million customers. The organization employs more than 34,000 people and works with over 116,000 agents.
How to get in at Manulife
Securing an internship at Manulife requires speed, as early applicants are often reviewed before the candidate pool becomes unmanageable. Intern Insider sends an instant alert the moment a role matching your target is published, helping you apply among the first. This approach ensures your application is seen early in the process. You can also improve your chances by connecting with the people hiring for these roles. Intern Insider surfaces the recruiters behind Manulife positions so you can reach out directly to ask about the role or a referral. This direct outreach often yields better response rates than submitting an application into a general queue.
