About the role#
The Machine Learning & AI team within Marketing Data Science builds models, runs experiments, and develops segmentation strategies to create personalized marketing. You will translate member data into predictive intelligence, helping our marketing partners reach the right members with relevant messages.
What you'll do#
- Build, rebuild, and refine machine-learning models for marketing use cases.
- Design and set up experiments, including A/B tests, statistical testing, randomized control tests, and segmentation or creative testing.
- Analyze member data to understand and predict customer needs and behaviors.
- Contribute to marketing segmentation strategy and support ad hoc analyses for campaigns.
- Develop dashboards that allow stakeholders to explore data and access insights.
- Present analytic findings to stakeholders and senior executives.
- Collaborate with partners on cross-functional projects.
- Learn the day-to-day operations and functions of the team.
What you'll need#
- Currently pursuing a Bachelor’s or Master’s degree in Mathematics, Statistics, Data Science, Computer Science, or a related field, with an anticipated graduation date of December 2027 or later.
- Working knowledge of machine-learning algorithms, deep learning, and the statistical logic behind analytical methods.
- Experience with data extraction and wrangling.
- Proficiency with analytic tools such as Databricks, SQL, R, Python, PySpark, Power BI, or Tableau.
- Comfort working with large datasets and presenting data stories.
- Strong critical, strategic, and analytical thinking skills.
- Ability to work independently and think outside of the box.
- Good communication and presentation skills.
- AI-focused coursework and basic knowledge of marketing are strong pluses.
Location & details#
- This is a 12-week, full-time, paid internship running from May 2027 to August 2027.
- Work is on-site, Monday through Friday, 8:00 AM to 4:30 PM.
- Locations: Vienna, Virginia or Pensacola, Florida.
About Navy Federal Credit Union
Navy Federal Credit Union is a nonprofit financial institution founded in 1933. It serves the Armed Forces, Department of Defense, veterans, and their families. With over 15 million members and more than 25,000 employees, it operates as the largest credit union in the world. The organization maintains its headquarters in Vienna, Virginia, alongside additional campuses in Florida, California, and Virginia.
How to get in at Navy Federal Credit Union
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