About the role#
NISC is hiring a Technical Support Intern for the Summer 2027 term. This is a full-time, paid internship based on-site in Lake St. Louis, Missouri. You will gain hands-on experience by supporting our software solutions and assisting our internal and external users.
What you'll do#
- Troubleshoot and resolve Windows desktop operating system issues.
- Join PCs to Windows domains and install NISC software.
- Perform virus and spyware removal.
- Use remote connectivity tools like Remote Desktop to assist users.
- Create and test printers on Windows and Linux servers.
- Provide phone support in an ACD environment.
- Monitor Windows and Linux servers using Xymon tools.
- Log support issues and develop action plans based on monitoring data.
What you'll need#
- A high school diploma or equivalent.
- Current enrollment in an Associate or Bachelor degree program in Computer Science, Information Technology, or a related field.
- Coursework and a general understanding of Windows desktop operating systems, Linux and Windows servers, and TCP/IP networks.
- Strong problem-solving skills and attention to detail.
- Excellent verbal and written communication skills.
- Ability to explain technical solutions to both technical and non-technical users.
- A customer-oriented mindset and the ability to work well both independently and in a team.
- A commitment to maintaining professional, ethical behavior and following NISC shared values.
Location & details#
- Location: Lake St. Louis, MO.
- Work Modality: On-site.
- Term: Summer 2027 (May-August).
- Employment Type: Full-time internship.
About NISC
NISC is a software development organization that builds and maintains technology for energy cooperatives and communications companies. The company provides billing, accounting, and operations software to over 950 members across the United States, Canada, and several territories. It maintains facilities in Missouri, North Dakota, Iowa, and Virginia. The organization employs between 1,001 and 5,000 people.
How to get in at NISC
Applying to NISC early gives you a significant advantage because recruiters review applications as they arrive. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you apply among the first before the pile grows. This helps you avoid the frustration of submitting your resume into a crowded queue. You can also improve your chances by reaching out to the right people. Intern Insider surfaces the recruiters behind the company's roles so you can contact them directly to ask about the position or a referral. This approach often leads to better response rates than a standard online application.
