About the role#
The IT Help Desk Consultant supports the Baylor Law School community by maintaining equipment and assisting students, faculty, and staff with their technical needs. This role requires attention to detail, the ability to manage multiple tasks, and a commitment to customer service.
What you'll do#
- Provide general office assistance and support.
- Monitor and maintain printers, including checking for low ink or paper and resolving paper jams.
- Assist in setting up and taking down portable audio and video systems for classes and events.
- Troubleshoot common IT problems and respond to inquiries from the Law School community.
- Update the IT Help Desk log with resolved issues and completed shift tasks.
- Ensure lab cleanliness and organization, including managing supplies like paper and toner.
- Handle special projects as assigned by the IT Director or department staff.
What you'll need#
- Current enrollment at Baylor University as an undergraduate or law student.
- Strong technical aptitude and familiarity with common IT equipment and software.
- Excellent problem-solving skills and the ability to work independently.
- Strong communication skills and a customer-oriented approach.
Location & details#
- Location: Sheila and Walter Umphrey Law Center, 2nd Floor of Law Library, Room 203, Waco, Texas.
- Term: Summer 2026.
- Work modality: On-site.
- This is a paid, part-time position.
About Baylor University
Baylor University is a private Christian research institution located in Waco, Texas. Founded in 1845 by the Republic of Texas, the university serves a student body of more than 20,000. It maintains a faculty focused on research, teaching, and scholarship. The organization employs 8,475 people.
How to get in at Baylor University
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