About the role#
The Agile Excellence and Enablement team supports business partners across the organization to deliver products and simplify processes. As a student analyst, you will assist in conducting analysis, designing processes, and supporting technical solutions that improve client outcomes, increase productivity, and reduce costs. This is a full-time, paid position for the Winter 2027 term.
What you'll do#
- Collaborate with Senior Lean Solutions Consultants, Agile leaders, and project leads to analyze business requests regarding systems and technical requirements.
- Create process maps and documentation using tools like MS Visio, Miro, and Confluence.
- Identify and document business requirements to support process improvement.
- Facilitate meetings, track work items in Jira, and monitor team metrics.
- Participate in discussions with business partners, vendors, and team members to ensure quality delivery.
- Use data to help lean and agile team members draw conclusions and make recommendations.
- Build relationships with IT team members and business partners.
- Provide project support as requested by Directors or Senior Consultants.
What you'll need#
- A proactive, inquisitive, and independent approach to problem-solving.
- Comfort with data analysis and related activities.
- Experience with process mapping and documentation.
- Strong communication and organizational skills, with the ability to manage multiple priorities and meet deadlines.
- An owner's mindset, with the ability to drive work and find solutions.
- Facilitation skills to guide group discussions.
- Working knowledge of Microsoft products, including Word, Excel, PowerPoint, Visio, and SharePoint.
- Familiarity with Jira and Confluence is preferred.
- Leadership skills, including presentation and networking abilities.
- A passion for technology and an interest in consulting.
Location & details#
- This role is based in Toronto or Waterloo, Ontario.
- The position follows a hybrid work model, requiring a mix of remote work and occasional onsite attendance for team events.
About Sun Life
Sun Life is a financial services organization founded in 1865. It provides insurance and investment products to clients across Canada, the United States, the United Kingdom, Hong Kong, the Philippines, and Indonesia. The company is based in Toronto and maintains a global workforce of more than 38,000 employees. It operates as a public company.
How to get in at Sun Life
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