About the role#
As a Business Analyst in the Digital Engagement and Transformation organization, you will partner with business sponsors to translate customer needs into tangible solutions. This role sits within the Personalization product squad. You will focus on delivering consistent experiences across our mobile and web platforms by utilizing data research, AI, and machine learning models.
What you'll do#
- Support the development and enablement of personalization initiatives, including customer segments and targeting rules.
- Collaborate with multi-functional teams such as analytics, technology, product, and marketing to deliver new initiatives.
- Analyze customer data and interactions to identify trends, patterns, and insights.
- Measure initiative outcomes and develop innovative solutions to address customer problems.
- Stay updated on industry trends related to customer experience and personalization.
What you'll need#
- Working toward a Master’s Degree in business, computer science, data analytics, or business analytics is preferred.
- Strong problem-solving skills and attention to detail.
- Ability to communicate and collaborate across multiple teams to articulate requirements and manage expectations.
- Skill in breaking down complex problems into manageable components.
- Ability to synthesize data-driven findings into clear, actionable insights.
Location & details#
- This is a full-time, paid co-op position.
- The role is based on-site in Boston, Massachusetts, Merrimack, New Hampshire, or Smithfield, Rhode Island.
- We are not providing immigration sponsorship for this position.
About Fidelity Investments
Fidelity Investments provides financial services to individuals, families, and businesses. The company manages assets including retirement accounts, brokerage services, and investment funds. Founded in 1946, the firm remains privately held. It operates from its headquarters in Boston and maintains a presence in the United States, Ireland, and India. The organization employs over 10,000 people and administers 15 trillion dollars in assets.
How to get in at Fidelity Investments
Applying early at Fidelity Investments helps you get noticed before the applicant pool grows too large. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you can be among the first to submit your materials. This timing gives you a distinct advantage in a competitive hiring process. You can also improve your response rates by reaching out to the recruiters behind these roles directly. Intern Insider surfaces the specific recruiters managing Fidelity Investments positions, allowing you to inquire about the role or request a referral. Connecting with the right person often makes the difference between a silent rejection and a conversation.
