About the role#
As a Design Researcher Co-op within the Fidelity Center for Applied Technology (FCAT), you will help the design team envision future experiences. You will use speculative design, user research, and design thinking to explore how emerging technologies impact financial services. This role involves working from initial research and ideation through to sketching and rapid prototyping.
What you'll do#
- Support the design team across the full project lifecycle, from early research to final prototypes.
- Create multimodal outputs and develop compelling story arcs for design concepts.
- Conduct market research with both customers and non-customers to inform product requirements.
- Analyze consumer trends and customer feedback to identify new product ideas and themes.
- Perform competitive analysis to support project strategies.
- Collaborate with teams across the firm to learn about Fidelity and its operations.
- Use quantitative research, such as surveys and screeners, to generate qualitative insights.
- Test early-stage prototypes using remote research methods.
- Identify latent customer needs and hidden market segments.
What you'll need#
- Interest in the future of digital experiences and emerging technologies like VR, Generative AI, and Agentic AI.
- Ability to think critically about design challenges and communicate ideas effectively.
- Strong interpersonal, presentation, and facilitation skills.
- Comfort with ambiguity and a willingness to learn.
- Ability to work collaboratively in a team environment.
- Experience using Adobe Creative Suite and Figma is preferred.
- Participation in extracurricular clubs such as Scout or Sandbox is a plus.
- One previous co-op experience is preferred.
Location & details#
- Location: Boston, Massachusetts.
- Work Modality: On-site.
- Employment Type: Full-time.
- Compensation: $20 - $32 per hour.
About Fidelity Investments
Fidelity Investments provides financial services to individuals, families, and businesses. The company manages assets including retirement accounts, brokerage services, and investment funds. Founded in 1946, the firm remains privately held. It operates from its headquarters in Boston and maintains a presence in the United States, Ireland, and India. The organization employs over 10,000 people and administers 15 trillion dollars in assets.
How to get in at Fidelity Investments
Applying early at Fidelity Investments helps you get noticed before the applicant pool grows too large. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you can be among the first to submit your materials. This timing gives you a distinct advantage in a competitive hiring process. You can also improve your response rates by reaching out to the recruiters behind these roles directly. Intern Insider surfaces the specific recruiters managing Fidelity Investments positions, allowing you to inquire about the role or request a referral. Connecting with the right person often makes the difference between a silent rejection and a conversation.
